Customer Relationship Manager in the Balkans

A company in the entertainment and casino business in the Balkans is growing and looking for a Customer Relationship Manager

Responsibilities:

1. Manage the CRM through different channels (social, events, data bases)

2. ⁠Initiate and support campaigns and other customer relations activities

3. ⁠Develop and maintain Loyalty club program

4. Represent the company during events and on an on-going basis (as a main hostess/event manager or comparable)

5. ⁠Develop and implement customer service policies

6. ⁠Any other reasonable tasks to be instructed by the managers

Requirements:

1. Academic degree (preference to marketing/social but not mandatory)

2. ⁠Relevant experience of few years - significant advantage 

3. ⁠High level of English. Other languages (especially Macedonian/Serbian/Albanian) - Advantage.

4. ⁠Very representative - in looks and behavior

5. ⁠Willing to relocate 

6. ⁠Willing for a non standard work in non-standard hours

Very good terms – relocation terms plus attractive salary (starting from 1,500 EUR). Details to be discussed in private.

Please write back to kobi@luminamk.com